20 rue de la Grotte Pres de la Place Marcadal Et de L'office de Tourisme
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Clean and comfortable
Exceptional mousse
Noisy environment
Expensive breakfast
7.4/10
Very good
Rooms
6.0
Location
9.0
Service
8.1
Dining
6.7
Guest reviews
7.4/10
based on 60 reviews
8.2
8.2/10 based on 866 reviews
William
United Kingdom,
January
2025
7.6/10
My stay at the hotel was quite a mixed bag. On the upside, it was clean and comfortable, making it feel like a cozy spot. I particularly enjoyed the delightful restaurant and the fantastic chocolate mousse. However, the noise levels from other guests were really disruptive, and the breakfast, while typical for France, could have been better considering the price I paid.
Rooms
6.0
The rooms were average size and clean, but they had a strange smell and the noise levels were quite high, which made it hard to relax.
Service
7.0
Pascale, the owner, was very pleasant and spoke exceptional English. However, the overall service experience felt limited.
Location
9.0
The hotel was conveniently located near the train station and just down the road from the grotto of Masabielle, making it easy to explore the area.
Dining
Facilities
6.0
The facilities were decent, but nothing out of the ordinary. A bit more attention to soundproofing would go a long way.
Clean and comfortable
Noisy environment
Bryan
United Kingdom,
January
2025
6.0/10
Rooms
Service
Location
Dining
Facilities
Parker
United Kingdom,
January
2025
6.6/10
The hotel is well-kept and offers a cozy atmosphere, but I did find the rooms quite small and noise tends to travel easily. The convenient location near the train station is a definite plus, but I was disappointed that breakfast wasn't included, and the cost for what's offered is a bit steep. Overall, it has its charm but expect some trade-offs.
Rooms
5.0
The rooms are indeed small, and noise from the hallways and other guests can be bothersome at times.
Service
8.0
The owner was nice and welcoming, making me feel at home during my stay.
Location
9.0
Situated very close to the train station and just a short walk from the grotto, the location is excellent for exploring the area.
Dining
5.0
Breakfast was not included in my stay, and the prices for simple items like coffee and bread felt rather high.
Facilities
7.0
The hotel has a nice restaurant and a bar, and I must say the chocolate mousse is exceptional!
Harold
United States,
January
2025
7.6/10
The hotel was clean and comfortable, with a friendly atmosphere and a lovely family-run vibe. While the breakfast is simple, the restaurant offers delicious pizza, and the chocolate mousse is a standout. However, the rooms can be small and noise from other guests was quite bothersome at times. Overall, it’s a decent place to stay if you’re looking for a local experience without the usual gimmicks.
Rooms
6.0
The rooms are average-sized but clean and come with a nice ensuite. They do feel a bit small and can be noisy with sounds from other guests.
Service
9.0
The owner, Pascale, was very welcoming and spoke exceptional English, making communication easy.
Location
9.0
The hotel is ideally located close to the train station and just a short walk to the grotto of Masabielle.
Dining
7.0
Breakfast includes basic pastries, bread, and fruit, while the on-site restaurant delivers good pizza and exceptional chocolate mousse.
Facilities
6.0
The hotel features a restaurant and a bar, but other facilities are limited as the focus is mainly on the dining experience.
Friendly atmosphere
Noisy environment
Logan
United Kingdom,
December
2024
6.8/10
The hotel offers a clean and comfortable stay with a friendly atmosphere thanks to its family-run nature. The location is excellent, conveniently close to the train station and the grotto. However, I found the rooms to be quite noisy and smaller than I expected, which detracted from the overall experience. While the restaurant serves fantastic chocolate mousse and the breakfast options are typical of France, I found the breakfast pricing to be on the expensive side, especially since it wasn't included in the room rate.
Rooms
5.0
The rooms were small and somewhat noisy, with sounds echoing from the hallway and neighboring rooms. There was a distinct smell of an old building that was a bit off-putting.
Service
7.0
The owner provided courteous service and was very approachable. However, there weren't many additional services offered.
Location
9.0
The location is fantastic, just down the road from the grotto and very close to the train station, making it easy to get around.
Dining
7.0
The dining options included a nice restaurant and a pizzeria with good pizza, and the breakfast consisted of pastries and coffee, though it felt overpriced for what was offered.
Facilities
6.0
Facilities were limited, but the hotel had a pleasant restaurant and a bar. The atmosphere was cozy, though a bit basic.
Harvey
United States,
December
2024
8.8/10
I had an enjoyable stay at this family-run hotel. It was clean and comfortable, with a lovely breakfast featuring pastries and bread. The owner speaks excellent English, which added a nice touch to my experience. However, the rooms were quite small, and I found it a bit noisy at times due to sounds from other guests. Overall, it's a decent place, especially for those wanting a more local experience while visiting Lourdes.
Rooms
6.0
The rooms are quite small but clean with a nice ensuite. There was a noticeable smell of an old building, though.
Service
8.0
The owner, Pascale, was very courteous and spoke exceptional English, which made communication easy.
Location
9.0
The location is very good, being just a short walk from the train station and the grotto.
Dining
7.0
Breakfast offered a couple of pastries and bread with jam, which was what I expected, but it could get a little pricey since it's not included.
Facilities
8.0
There’s a nice restaurant and a pizzeria on-site, and the bar area is inviting.
Adrian
United States,
November
2024
6.2/10
Rooms
Service
Location
Dining
Facilities
Rosie
United Kingdom,
November
2024
5.6/10
Rooms
Service
Location
Dining
Facilities
Marie
United States,
November
2024
8.4/10
I had a pleasant stay at this hotel, which is clean and comfortable. The family-run vibe made me feel welcome, and I particularly enjoyed the delicious chocolate mousse. However, the rooms were smaller than I expected, and noise from outside was quite distracting at times. Breakfast was basic, but it met my needs. The location was fantastic, very close to major attractions.
Rooms
7.0
The rooms were average in size but clean. I could hear a lot of noise from the outside, which was a bit bothersome.
Service
9.0
The owner, Pascale, was very accommodating and spoke excellent English, making communication easy.
Location
10.0
The hotel is conveniently located near the train station and just a short walk to the grotto of Masabielle.
Dining
7.0
Breakfast was simple with just a couple of pastries and some bread, but the chocolate mousse at the restaurant was exceptional.
Facilities
8.0
The hotel features a nice restaurant and a bar, along with a pizzeria that serves good pizza.
Lou
United States,
November
2024
9.2/10
I had a mixed experience at the hotel. On one hand, it's clean, comfortable, and family-run, which gives it a nice charm. The breakfast is quite basic, but the restaurant serves excellent pizza and the chocolate mousse is simply phenomenal. On the downside, the rooms can be quite noisy, and the pricing for breakfast is a bit steep. Overall, it's a good value if you're looking for a no-frills stay close to attractions.
Rooms
6.0
The rooms are of average size and clean, but unfortunately, they are quite noisy as I could hear conversations and footsteps from other guests easily.
Service
8.0
The owner, Pascale, was very accommodating and spoke exceptional English, which made communication easier.
Location
9.0
The hotel is conveniently located near the train station and just a short walk to popular sites like the grotto of Masabielle.
Dining
5.0
Breakfast included a few pastries and bread with jam, but it wasn't included in the room price and felt a bit overpriced given what was offered.
Facilities
7.0
The hotel has a nice restaurant and a bar, but overall amenities feel limited.
Stella
United Kingdom,
November
2024
7.4/10
Rooms
Service
Location
Dining
Facilities
Jonathan
United States,
November
2024
6.8/10
I had a mixed experience at this hotel. On the bright side, it was clean and comfortable, and I loved the incredible chocolate mousse. However, the noise levels were quite disruptive at night, and I found the breakfast pricing to be a little high for what was offered.
Rooms
5.0
The rooms were clean but small, and I could hear everything happening outside, which made for a restless night.
Service
7.0
While the owner was friendly and spoke exceptional English, the overall service felt a bit lacking due to noise issues and the absence of breakfast included in the stay.
Location
9.0
The hotel is very conveniently located near the train station and just a short walk from the grotto of Masabielle, making it easy to explore.
Dining
7.0
I really enjoyed the dining options, particularly the pizza from the pizzeria, but breakfast was pricey for just coffee and bread.
Facilities
6.0
The hotel has a nice restaurant and bar, though the lack of more luxurious amenities was noticeable.
Sean
United States,
October
2024
8.0/10
The hotel is a clean and comfortable family-run place, offering a friendly atmosphere with a delightful restaurant and bar. The breakfast is simple, as expected in France, but I particularly enjoyed the amazing chocolate mousse. However, I found the rooms to be on the smaller side, and the noise level from other guests could be bothersome at times.
Rooms
7.0
The rooms are average in size but clean and comfortable, featuring a nice ensuite.
Service
9.0
Pascale, the owner, was exceptional and spoke great English, which made things easier.
Location
8.0
The hotel is very close to the train station and just a short walk down the road to attractions like the grotto of Masabielle.
Dining
8.0
The hotel has a lovely restaurant and an impressive pizzaria with delicious pizza. The breakfast is standard, with pastries and fruit, but don't miss the chocolate mousse!
Facilities
6.0
While the hotel has basic amenities, I found some areas could use modernization.
Ryan
United States,
October
2024
9.0/10
I had a pleasant stay at this hotel, which was clean and comfortable. It's a family-operated place with a friendly vibe, and the owner really knows how to make guests feel at home. The breakfast was pretty standard for France with just a few pastries, but the chocolate mousse was exceptional! On the downside, the rooms were a bit smaller than I expected, and noise levels from outside could be bothersome at times.
Rooms
7.0
The rooms were average in size but clean, with a nice ensuite bathroom.
Service
9.0
The owner, Pascale, was very friendly and spoke excellent English.
Location
9.0
The hotel is conveniently located close to the train station and within walking distance of the grotto of Masabielle.
Dining
8.0
Breakfast was what you’d typically expect in France; however, the highlight was definitely the chocolate mousse, which was out of this world.
Facilities
8.0
There is a nice restaurant and a bar where you can enjoy some good pizza and drinks.
Sc Park Hotel
San Antonio Marriott Riverwalk
Fierro Hotel Buenos Aires
Adelphi Guesthouse
Garni Hotel Jugoslavija
Turihan Beach Hotel
Wellnesshotel Schweizerhof
Sanur Agung Hotel
Karis Hotel
Antica Dimora Suites
Roda Oasis
Le Capitole Hotel